Return Policy

Effective Date: [Insert Date]

1. Overview

At Mikraft, we strive to ensure customer satisfaction with every purchase. However, due to the nature of digital products, all sales are final. This Return Policy outlines the conditions under which returns, refunds, or exchanges may be considered.

2. Digital Products

  • Non-Refundable Purchases: All digital products, including ebooks, templates, journals, audio, videos, and other downloadable content, are non-refundable once the purchase is complete. Once a product has been downloaded, it cannot be returned or exchanged.

3. Exceptions

  • Defective or Corrupted Files: If you receive a defective or corrupted file, please contact us within 7 days of purchase. We will work with you to provide a replacement file or, in rare cases, issue a refund if the issue cannot be resolved.
  • Incorrect Product Delivery: If you receive the wrong product due to an error on our part, please notify us within 7 days of purchase. We will correct the mistake by providing the correct product or issuing a refund if necessary.

4. Requesting a Refund

  • Eligibility: Refunds are only issued in cases where a defective, corrupted, or incorrect product was delivered, and the issue cannot be resolved.
  • Process: To request a refund, please contact our support team at [Insert Contact Email] with your order details and a description of the issue. We will review your request and respond within 3-5 business days.

5. Chargebacks

Initiating a chargeback with your payment provider without contacting us first to resolve the issue is considered a violation of this Return Policy. We reserve the right to take appropriate action, including suspension or termination of your account, in such cases.

6. Changes to This Policy

We may update this Return Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the “Effective Date” will be revised accordingly. We encourage you to review this policy periodically.

7. Contact Information

If you have any questions or concerns about this Return Policy, please contact us at:

Mikraft Support Team
Email:[email protected]